Frequently Asked Questions
Everything you need to know about your Park & Fifth order.
What is your return policy?
We offer returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain items, such as final sale pieces and intimate apparel, are non-returnable.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within North America. Express shipping options are available at checkout for faster delivery times.
Do you offer international shipping?
Yes, Park & Fifth ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I find my correct size?
We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order and we will do our best to assist you.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.